Providing timely and effective services, continuously exceeding customer expectations.
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Ensuring correct installation of units by dispatching professional personnel for on-site installation guidance.
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Conducting on-site testing and commissioning to ensure the units operate in optimal condition.
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Replacement of parts that fail under normal use during the warranty period.
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Upon receiving a fault notification, professional maintenance personnel are promptly dispatched for inspection and repair, with records, reports, and analysis provided.
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Technical staff and maintenance personnel conduct regular customer visits.
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Providing long-term maintenance and servicing.
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Professional engineers are available to answer technical questions raised by users.
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A dedicated customer management system is used to manage customer profiles.
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Professional Maintenance Service Hotline (Head Office): 03-320-5522